TABLE OF CONTENTS
Preface
Acknowledgments
Chapter 1: Living and Working in the Global Village
Chapter 2: Cultural Knowledge
Chapter 3: Mindfulness
Chapter 4: Making Decisions across Cultures
Chapter 5: Communicating, Negotiating, and Resolving Conflicts across Cultures
Chapter 6: Motivating and Leading across Cultures
Chapter 7: Working with Multicultural Groups and Teams
Chapter 8: Developing Cultural Intelligence in a Global World
Conclusion: The Essentials of Cultural Intelligence
Appendix 1: Twenty Statements Test
Appendix 2: Where to Get Country Information
Notes
Bibliography
Index
About the Authors